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UPS!
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Author:  FavreFan [ Fri Dec 15, 2017 1:49 pm ]
Post subject:  UPS!

The refund and apology letter were nice gestures.

After losing family’s $846K inheritance, UPS offers to refund $32 shipping fee

By Max Jaeger
December 14, 2017 | 10:47am

After losing family’s $846K inheritance, UPS offers to refund $32 shipping fee
Getty Images

Brown left this Canadian family in the red.

The United Parcel Service lost a Canadian man’s $846,000 inheritance, and bank TD Canada Trust is refusing to refund the missing money 10 months later, according to a CBC report.

UPS has only offered $32 and an apology letter — and TD hasn’t paid out a dime for the supposedly bank-guaranteed lost dough — leading to “many a night of lost sleep, and gnashing of teeth and anger. Frustration, unbelievable frustration” for Lorette Taylor and her brother Louis Paul Herbert, according to Taylor.

After their father died, Herbert said, he went to his local UPS store near Cornwall, Ontario, where he was expecting a package from sister Taylor containing his share of their inheritance in the form of a bank draft, but it never came.

“I’m waiting at the UPS store, around 3 p.m. because that’s when they said the guys came in, nothing shows up,” Herbert told CBC News. “I came back in the evening. Nothing shows up … and I’m wondering, ‘What’s happened to my inheritance?'”

Taylor sent the money through UPS from her lawyer in Georgetown, Ont., about 270 miles away, so Herbert wouldn’t have to drive to pick up the hefty sum.

“I should have just driven,” Herbert said. “It’s something I kick myself in the rear over every day.”

Taylor obtained the bank draft — which is like a certified check, but the money is taken from a customer’s account immediately and held by the bank until the draft is cashed — in February, after TD told her it was the safest way to send the large sum.

“They said a bank draft was more appropriate” for that amount of money, Taylor said. “Never in my wildest imagination did I think something like this would happen.”

The bank assured Taylor and her husband the money could be replaced if the draft was lost.

The delivery company, whose slogan once asked “What can brown do for you?,” was able to track the dough to a parcel distribution center north of Toronto, but said the trail goes cold after that.

“While UPS’ service is excellent in our industry, we are unfortunately not perfect. Occasionally, the loss of a package does occur,” spokeswoman Nirali Raval told CBC, declining to answer specific questions.

“Our records indicate that our team followed UPS protocol and an exhaustive search for this package was completed by our Operations and Security teams. Unfortunately, we were unable to locate the package,” she continued.

The company refunded the $32 it cost Taylor to mail the lost parcel and sent an apology letter.

“That’s nice of them to say, but it doesn’t solve my problems,” Herbert said.

And TD is refusing to refund the money unless Taylor signs an agreement to pay back the bank if someone cashes the lost draft, which does not expire like regular checks.

“It also said that if something happened to me, for example, my children and my heirs and my spouse and my executor would have to pay this debt,” she said. “Well, I didn’t really want to sign this.”

She signed anyway, but the bank “never paid anyone a dime,” according to Taylor. Instead it demanded she let TD put a lien against her house in case the errant check was cashed, but she refused.

“If the bank really wants indemnity, then UPS should sign it,” she said.

TD did not answer CBC’s questions but sent a general statement explaining that “before we can agree to a replacement or reimbursement, we need appropriate security to be in place.”

Herbert, 61, said he’s maxed out his credit cards and needs the money to survive.

“TD has the money. The money is actually sitting in an account with TD. Nothing has been stolen. It’s there. That’s my inheritance,” he said, adding that if he had the cash, “I would have been retired.”

Author:  City of Fools [ Fri Dec 15, 2017 1:53 pm ]
Post subject:  Re: UPS!

why, why why would you send that UPS. If you've ever worked in a center, the possibility for an envelope to get lost is off the charts.

Author:  Brick [ Fri Dec 15, 2017 1:55 pm ]
Post subject:  Re: UPS!

It seems like this should only be done electronically or hand to hand.

Author:  Douchebag [ Fri Dec 15, 2017 1:56 pm ]
Post subject:  Re: UPS!

They probably should have insured the package

Author:  FavreFan [ Fri Dec 15, 2017 1:59 pm ]
Post subject:  Re: UPS!

Boilermaker Rick wrote:
It seems like this should only be done electronically or hand to hand.

Yeah, I have no idea why this wasn’t done electronically. I guess Ontario is stuck in 1956 too.

Author:  Brick [ Fri Dec 15, 2017 2:00 pm ]
Post subject:  Re: UPS!

I would have said they should have hired an uber to drive it to them but those drivers have been known to be less than trustworthy with money.

Author:  Regular Reader [ Fri Dec 15, 2017 2:03 pm ]
Post subject:  Re: UPS!

What kind of guy who needs $864K wouldn't be there to pick it up the second that check is cut? Especially in an inheritance matter. Heirs come crawling out of the woodwork with claws out and quick to claim malfeasance of some kind if there's the slightest scent of cash. Quickly and vigorously.

The only thing worse is condo associations.

Author:  a retard [ Fri Dec 15, 2017 2:06 pm ]
Post subject:  Re: UPS!

No clue how things are done in Canada but I would think the distribution of an estate worth (presumably) at least $1.7M would be overseen by a lawyer?

Author:  billypootons [ Fri Dec 15, 2017 2:11 pm ]
Post subject:  Re: UPS!

Quote:

Herbert, 61, said he’s maxed out his credit cards and needs the money to survive.


hmm, so if his dad hadn't of died, he would have? that's a brutal family dynamic

Author:  Seacrest [ Fri Dec 15, 2017 2:12 pm ]
Post subject:  Re: UPS!

Boilermaker Rick wrote:
It seems like this should only be done electronically or hand to hand.


Not much gets past you Brick.

Wire transfers in the US are $25. Too much of a bite out of $846K?

Author:  Joe Orr Road Rod [ Fri Dec 15, 2017 2:15 pm ]
Post subject:  Re: UPS!

He wouldn't have that problem with Bitcoin!

Author:  Douchebag [ Fri Dec 15, 2017 2:20 pm ]
Post subject:  Re: UPS!

This whole family seems incredibly stupid.

Author:  badrogue17 [ Fri Dec 15, 2017 2:22 pm ]
Post subject:  Re: UPS!

Boilermaker Rick wrote:
It seems like this should only be done electronically or hand to hand.

Interestingly enough, my wife’s response to my request for sex last week .

Author:  Franky T [ Fri Dec 15, 2017 2:33 pm ]
Post subject:  Re: UPS!

Douchebag wrote:
They probably should have insured the package

Image

Author:  TurdFerguson [ Fri Dec 15, 2017 2:37 pm ]
Post subject:  Re: UPS!

I've seen this story a few times now and I don't get the outrage at UPS. Things get lost in the mail, big deal.

The bank doesn't have an avenue to cancel check and reissue? The funds are still sitting at the bank waiting to be distributed.

Author:  America [ Fri Dec 15, 2017 2:46 pm ]
Post subject:  Re: UPS!

Reeks of a scam.

Author:  Bagels [ Fri Dec 15, 2017 2:54 pm ]
Post subject:  Re: UPS!

America wrote:
Reeks of a scam.


you would know better than the rest of us

Author:  a retard [ Fri Dec 15, 2017 2:54 pm ]
Post subject:  Re: UPS!

America wrote:
Reeks of a scam.


Image

Author:  sjboyd0137 [ Fri Dec 15, 2017 2:57 pm ]
Post subject:  Re: UPS!

Douchebag wrote:
This whole family seems incredibly stupid.


Well, they are Canadian.

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